FAQ

Why is the checkout in US Dollar?

Store Currency

Will this item be in my size?

What payment methods do you accept?

Payment methods

Ordering

Can I modify my order after I’ve placed it?

Can I cancel my order?

Can I change the shipping address for my order?

Shipping & Delivery

When will my order be processed?

How long will it take to receive my order?

Will my package be charged customs?

What countries do you ship to?

I ordered multiple items, why did I only receive one?

Where is my order?

Which Postal Carriers do you use?

How can I track my order?

My tracking isn't updating/doesn't exist.

My package says delivered, but I didn’t receive it.

Refunds

How do I return an item?

Will shipping be covered for my returns?

What if the item(s) I received are defective/incorrect/damaged?

How long is the returns process?

When will I receive my refund?

{